Privacy Policy

1. Information We Collect

When you use our website or submit a request through our contact form, we may collect:

• Contact information: name, email address, phone number, company name
• Service details: waste type, pickup location, and other job-specific information you provide
• Usage data: pages visited, time spent on pages, referring URLs, and browser information

2. How We Use Your Information

We use the information we collect to:

• Respond to your service requests and provide quotes
• Match your waste hauling needs with qualified, permitted haulers
• Communicate with you regarding your inquiries and our services
• Improve our website and service offerings
• Comply with legal and regulatory requirements

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Permitted haulers: to fulfill your waste transportation requests
• Regulatory agencies: as required for EPA e-Manifest compliance and other regulatory obligations
• Service providers: who assist us in operating our website and conducting our business

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site usage. You can control cookie settings through your browser preferences.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us at antoine@cradleops.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this privacy policy, contact us at:

Cradle LLC
Baton Rouge, LA 70801
antoine@cradleops.com
(225) 424-1442